Privacy Policy

Last updated: January 14, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact form or subscribe to our newsletter
• Enroll in our courses or services
• Contact us via email or phone
• Participate in surveys or promotions

Personal Information

The types of personal information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party providers)
• Course enrollment and progress information
• Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device information (browser type, operating system, device identifiers)
• Usage information (pages visited, time spent, click patterns)
• Location information (general geographic location based on IP address)
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect for various purposes:

• Provide, maintain, and improve our courses and services
• Process enrollments and payments
• Send you course materials and updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Conduct research and analysis to improve our offerings
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Processing payments
• Delivering course materials
• Sending communications
• Analyzing website usage
• Providing customer support

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data transmission protocols

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie consent banner or your browser settings.

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +61 3 9123 4567
• Address: 123 Collins Street, Melbourne, VIC 3000, Australia

12. Australian Privacy Principles

We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This privacy policy explains how we handle your personal information in accordance with these principles.